banner_en banner_m_en

Loan

Whenever you need, take loan instantly from the City Bank through bKash App

Loan
Getting a small, quick loan is now easier than ever! The City Bank is introducing instant Digital Loan for bKash users without requiring any paperwork.

Why should you get the City Bank loan through bKash? 

Apply and receive loan instantly
3 months’ short-term loan
No bank account or security required
No paperwork required
Auto installment payment facility from account balance
Bank processing fee on loan is 0.575% (0.5% + VAT)
Loan Details:


Eligible bKash App users can now take a loan from the City Bank ranging from BDT 500 to BDT 20,000. The loan will be credited to the user’s bKash account, and the user will be able to withdraw the money from their bKash account.
As per the regulations of Bangladesh Bank, a 9% per annum interest rate will be applicable on the amount of the loan. 


Loan Payback Details:

While applying for the loan and at the Loan dashboard (after he/she receives the loan), the user can see the repayment amount and date. The loan repayment amount will be automatically deducted from the user’s bKash account on the due date. If the customer wants, s/he can repay the loan before the due date by her/himself, so that there is a chance of reduction in the interest amount.
If the user does not have the required balance in their bKash account, and the loan is not repaid by the user on the due date, then a late penalty of 2% per annum will be applicable.


Loan Eligibility Criteria: 

The City Bank will be offering the digital loan service to a selected group of bKash users in line with Bangladesh Bank regulations. You can find out whether you are eligible or not through the “Loan” option of your bKash App. The interest rate, processing fee, loan limit, repayment terms, loan eligibility, and credit policy are determined by the City Bank in accordance with the regulations of Bangladesh Bank.

Available on Multiple Platforms

bkash platforms - app

Download bKash App

One app to meet all your financial needs. Download now to make fast and secure transactions with the bKash app.

bkash platforms - ussd

*247#

bKash USSD platform helps you to make financial transactions from mobile devices without the need of an internet connection. Dial *247# to get started.

bkash platforms - web

Payment Gateway

bKash secure payment gateway provides bKash payment services to merchants and organizations for the convenience of its customers.

Frequently Asked Questions

If you are in Bangladesh, but the unable to log in please follow these steps
1. Ensure there is no VPN running in the background
2. Please try to log in using mobile data
3. Ensure Bangladeshi SIM is inserted into the phone
4. Try closing the app and clear it from the background and restart the app
5. If the problem still persists, please share your IP and address and ISP name to the bKash customer service channels. 
(Note: you can find your IP, simply by searching "What is my IP address" in google.com, and your ISP name is the name of your Internet service provider which can be found in the internet bill receipt)

a. bKash Account

   - A virtual storage of money that can be accessed through your mobile phone. After registration, your mobile number will be your bKash Account number.

b. Open an Account

     - Opening a bKash Account on your mobile phone.  

c. bKash Mobile Menu
     - The menu you see after dialing *247#.

d. Cash In 
     - Depositing money into your bKash Account.

e. Cash Out
   - Withdrawing money from your bKash Account. You can Cash Out from any bKash Agent Point or from BRAC Bank or any Q-Cash ATM.

f. Send Money
     - Transferring money from one bKash Account to another bKash Account.

g. Mobile Recharge
     - Mobile Recharge service allows you to recharge your Mobile Phone Balance from your bKash Account.

h. Payment
    - When you pay from your bKash Account to a seller against a product or service you purchase.

i. Remittance
     - Receiving funds from abroad in your bKash Account in Bangladesh.

j. bKash Mobile Menu PIN
    - This is a secret number, like a password, that secures your bKash Account.

k. Security Code
    - Security Code is a one time PIN. When you Cash Out from the ATM, you need to generate a Security Code which can be used only once and remains valid for 5 minutes.

l. Transaction ID
    - A system-generated unique reference number against each transaction that is preserved as identification.

m. Reference
    - Mentioning the purpose of the transaction for your own records.

Yes.

- Yes, you need to open a bKash Account to use bKash services

- Bangladeshi National
- Age 18 years or above
- Having a valid Photo national ID/Passport/Driving License 
- Currently Robi, Grameenphone, Banglalink, Teletalk and Airtel subscribers

No, opening an Account is completely FREE.

Services
Help